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FAMILY FIRST By 230 FILMS

PRIVACY POLICY

Effective Date: November 3, 2024
Family First by 230 Films ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our photography and videography services. By using our website, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect

  • Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and event details when you submit inquiries, book services, or contact us through our website.

  • Payment Information: When booking services, we may collect payment details to process deposits and final payments securely. We use third-party payment processors to handle this information and do not store it on our servers.

  • Usage Data: We may collect non-personal information, such as your IP address, browser type, and pages visited on our site, to analyze usage patterns and improve our website’s functionality.

2. How We Use Your Information

  • Service Provision: We use your information to process bookings, communicate with you regarding your event, and provide photography and videography services.

  • Customer Support: We may use your contact information to respond to inquiries, provide updates on services, and assist with any questions you may have.

  • Marketing and Promotions: With your consent, we may use your information to inform you of special offers, new services, or upcoming events. You can opt out of these communications at any time.

  • Website Improvement: Non-personal information, such as usage data, helps us understand website performance, improve user experience, and make enhancements to our services.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist in processing payments, managing our bookings, and delivering our services. These providers have access to your data solely to perform these tasks and are obligated to protect your information.

  • Legal Obligations: We may disclose your information if required by law or to comply with a legal process, protect our rights, or investigate potential violations.

4. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to analyze website traffic and improve user experience. Cookies are small files stored on your device. You can control cookie settings through your browser to accept, reject, or delete cookies. However, disabling cookies may limit certain features of our website.

5. Data Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite these efforts, please note that no electronic transmission or storage is completely secure, and we cannot guarantee absolute data security.

6. Retention of Information

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights and Choices

  • Access and Update: You have the right to access and update the personal information we hold about you. If you would like to correct or update your information, please contact us directly.

  • Opt-Out: You may opt out of receiving promotional emails or marketing communications by following the unsubscribe link provided in these emails or contacting us.

  • Data Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.

8. Children’s Privacy

  • Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without verified parental consent, we will take steps to delete it.

9. Links to Third-Party Websites

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

  • Family First by 230 Films reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website with the revised effective date. Continued use of our services following these changes constitutes acceptance of the revised policy.

11. Contact Us

  • For questions about this Privacy Policy or to exercise your rights, please contact us at:

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